Remote troubleshooting is usually the job of admins, but even so, they need the right tools to make this happen. Remote Support for Knox Manage is one of those tools, allowing people to quickly find solutions.
Remote Support for Knox Manage is designed for IT admins and doesn’t require an in-person analysis, it comes with support for all Samsung devices, and allows for the recording of the screen, either in clip or screenshot.
The app also enables IT admins to send the files to the user and the other way around.
- Remote troubleshooting
- Record video or screenshots
- Support for all Samsung devices